Shipping & Returns

Where do you ship? 

Currently, we are only shipping within Canada. 

How much does shipping cost?

We charge flat rate shipping on all orders: 

PROVINCE COST AVERAGE SHIPPING TIME*
Ontario $7.50 1-2 business days
Quebec $15.00 1-2 business days
Alberta $20.00 3-4 business days
British Columbia $25.00 4-5 business days
Manitoba $20.00 3-4 business days
New Brunswick $20.00 2-3 business days
Newfoundland & Labrador $20.00 4-5 business days
Nova Scotia $20.00 2-3 business days
Saskatchewan $20.00 3-4 business days
Price Edward Island $20.00 3-4 business days


*Due to COVID, we currently cannot guarantee delivery times. The above mentioned average delivery times are approximations, and orders may take longer to ship. 

**Please note that these prices are per address. If you are ordering multiple gifts and having them shipped to multiple addresses, that is subject to separate shipping charges. 

***If you need an order shipped to Nunavut, the Northwest Territories or Yukon, please contact us

How long will it take for my order to be shipped out?

While we try our best to get orders out sooner, they can take up to 1-2 business days to be shipped out. Normally, all orders are shipped out on the next business day. You will receive a confirmation email once your order has been shipped out. 

Can I have box delivered by a certain day?

Due to COVID-19, we currently cannot guarantee delivery dates. We recommend that clients place orders ahead of time to accommodate for any delays via postal service. 

What is your cancellation/refund policy?

At this time, all sales are final. However, if you have any feedback or questions, please let us know by emailing natalie@thepresentbar.com.